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Overall our agency is very satisfied with Trams Back Office.

Strongly Agree	Agree	Disagree	Strongly Disagree	Undecided

Please rate the following Trams Back Office services.

Please rate the following Trams Back Office services.
			Strongly Agree	Agree	Disagree	Strongly Disagree	Undecided
Trams Back Office is easy to use
Newly added Trams Back Office features are beneficial
Trams Back office documentation contains useful information
Trams training has improved my understanding of Trams Back Office
Support Staff is helpful in answering my Trams Back Office questions

How often do you use these Trams Back Office features?

How often do you use these Trams Back Office features?
			Everyday	Once a week	Few times a month	Few times a week	Never
Interface with GDS
General Ledger/Financial Reporting
Credit Card Merchant Processing
Commission Tracking
NPC/Pegasus Import
Using ClientBase with Trams
Trams Crystal Reports
Other

How often do you use these Trams Back Office training options?

How often do you use these Trams Back Office training options?
			I don't know what this is	Once a Week	Few times a month	Few Times a Year	Never
WebEx Classes with instructor
Online Recordings
Online Documentation
Trams Back Office Help Files

Additional Comments

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